Each one is read by a person.
We keep the list short on purpose.
Each place below is one our team reads.
Number one is built into your Earthgrid account.
The others are open services you may already use.
This is the channel to start with.
It lives inside your Earthgrid account, so there’s nothing to install.
No phone number and no new app.
Your message goes to a person on our team.
There’s no connection request and no queue to join.
Three steps:
Private by default: only our team reads it.
Account and billing questions are safe to ask here.
If you want the whole community in one room, start here.
Wire is open on our screens all day.
It is where the team talks to each other,
so a question here is seen quickly.
Wire is end-to-end encrypted.
Its client and server code are open source,
so the claims can be checked.
Do it in this order. It saves a step:
You land in our group chat.
Other people building on Earthgrid are there too,
and they often answer before we do.
One rule in there: never post anything about your account, your login or your billing in a group chat. Ask us for a private thread instead.
Earthgrid has a company page on LinkedIn.
You can message us there if you already use it.
Find the page, then click Send message in the left sidebar.
Our Discord server is open to anyone.
We read it, and members answer each other there.
Use it for general questions and conversation.
For anything about your account, use Earthgrid Messenger.
Earthgrid Messenger lives in your own account.
It needs no phone number.
Only our team reads what you send.
The other three are open services we also use.
You can reach us there without giving us more than you choose.
There is no phone number on this page.
We chose to keep the number of channels small.
A small number is one we can answer in full.
If you would like a channel we do not have,
tell us. We are listening.
A note on how we write.
I write or dictate every word myself.
I use AI as a translator and an editor.
I do not use it as the author.
Members in the group chat are glad to share the method.
Contributors and sponsors are welcome too.
Tell us how you would like to help.
Which brings us back to the top of the page.
Viktor, Earthgrid AI