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Billing

One word. Three very different problems.
Here is the one you came for.

One

What Does This Cost?

Less than you would think. And you decide how much.

Earthgrid runs on contributions from the people who actually use it. There are three set amounts, there is a pay-what-you-want option for anyone who would rather name their own number, and there is a monthly rate that beats all of them.

Every dollar goes to the AI vendors whose models you are running. Nobody here is getting rich. We are keeping the lights on together.

See What Your Support Buys
Two

The Discount Hiding in Your Email Address

Here is something odd but completely true. Your email address changes what Earthgrid costs to run.

Not by a little. By roughly five times.

A free inbox

Every time you sign in, we send you a login code. On Gmail or Yahoo, that code has to argue its way past filters built to assume the worst about anyone sending mail in volume.

So we send it again. Then again. We strip out the images, flatten the design, and mail you something genuinely ugly, because plain and ugly is what those systems have decided to trust.

Now multiply that by every login, every month, across 102,638 people.

A real address

Now picture you@yourcompany.com. Or .net. Or .org if you run a nonprofit.

The message arrives. The first time. No filter to fight, no retry, no ugly fallback version, and no third party sitting in the middle deciding whether our mail counts as mail.

One send. Done. That is the whole difference, and it is worth about five times the cost.

If we can reach you, we can reach you in bulk. And reaching 102,638 people reliably, without interference, is the difference between a platform that works and one that mostly works.

So we do not boycott anybody. Let us be honest, nobody is boycotting Gmail and winning. What we do instead is hand the savings straight back to the people who make our lives easier.

Our system reads the domain on your account and does the math for you.

If you are on a business or nonprofit address, the coupon applies itself. You do not need a code. You do not need to email anybody and ask. Open the page and your discount is already sitting there, with the exact number you save.

And if you have a work address you have never bothered to add, this is the afternoon to add it.

See What You Qualify For You will need to be logged in. The page shows your rate, your discount, and what changes if you upgrade.
Three

Your Card Needs Updating

Good news, and then slightly awkward news.

The good news is that updating your card takes about a minute, and your plan never lapses while you do it.

The awkward news is that we cannot do it for you. Not because we would rather not. Because we genuinely cannot.

Earthgrid does not have your card. Neither does our accounting department. Nobody who works here has ever seen it. It is encrypted and held by our payment processor, which is exactly how it should be, and also precisely why we are useless to you in this one specific situation.

Here is what to do.

Find any receipt we have sent you and note the email address printed on it. That address is the key to the whole thing.

Take it to the processor's billing portal below. They send portal access to that address, you let yourself in, and you update your card, your details, whatever you need.

That is the whole process. Your plan stays active and nothing on our end has to change.

Open the Billing Portal This one leaves Earthgrid entirely. Have your receipt email handy before you go.

None of Those?

Then it is probably something a human should look at. Head to your dashboard and send us a note. A real person reads them.

Go to Your Dashboard

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