Analytical, relational, operational, visionary and political. Each one rests on a different field of study.
Analytical
Cognitive psychology, reasoning and executive function
Baddeley, A. (1992). Working memory. Science, 255(5044), 556–559. Find it
Kahneman, D. (2011). Thinking, fast and slow. Farrar, Straus and Giroux. Find it
Stanovich, K. E., & West, R. F. (2000). Individual differences in reasoning: Implications for the rationality debate? Behavioral and Brain Sciences, 23(5), 645–665. Find it
Goel, V., & Dolan, R. J. (2003). Explaining modulation of reasoning by belief. Cognition, 87(1), B11–B22. Find it
Relational
Relational psychoanalysis and attachment theory
Mitchell, S. A. (1988). Relational concepts in psychoanalysis. Harvard University Press. Find it
Stolorow, R. D., Brandchaft, B., & Atwood, G. E. (1987). Psychoanalytic treatment: An intersubjective approach. Analytic Press. Find it
Bowlby, J. (1982). Attachment and loss: Vol. 1. Attachment. Basic Books. Find it
Fonagy, P., & Target, M. (1997). Attachment and reflective function. Development and Psychopathology, 9(4), 679–700. Find it
Operational
Organizational psychology and task cognition
Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work. Organizational Behavior and Human Performance, 16(2), 250–279. Find it
Salas, E., Sims, D. E., & Burke, C. S. (2005). Is there a “big five” in teamwork? Small Group Research, 36(5), 555–599. Find it
Kirsh, D. (1995). The intelligent use of space. Artificial Intelligence, 73(1–2), 31–68. Find it
Tversky, B. (2011). Visualizing thought. Topics in Cognitive Science, 3(3), 499–535. Find it
Visionary
Abstract thinking, symbolic imagination and foresight
Barsalou, L. W. (2008). Grounded cognition. Annual Review of Psychology, 59, 617–645. Find it
Suddendorf, T., & Corballis, M. C. (2007). The evolution of foresight. Behavioral and Brain Sciences, 30(3), 299–313. Find it
Lakoff, G., & Johnson, M. (1980). Metaphors we live by. University of Chicago Press. Find it
Boyer, P. (2008). Evolutionary economics of mental time travel. Trends in Cognitive Sciences, 12(6), 219–224. Find it
Political
Political psychology, social influence and ideology
Jost, J. T., Federico, C. M., & Napier, J. L. (2009). Political ideology. Annual Review of Psychology, 60, 307–337. Find it
Cialdini, R. B. (2007). Influence: The psychology of persuasion. HarperCollins. Find it
Hibbing, J. R., Smith, K. B., & Alford, J. R. (2014). Differences in negativity bias underlie variations in political ideology. Behavioral and Brain Sciences, 37(3), 297–307. Find it
Tetlock, P. E. (2002). Social functionalist frameworks for judgment and choice: Intuitive politicians, theologians, and prosecutors. Psychological Review, 109(3), 451–471. Find it
Three. How people say it
The Five Traits
Directness, emotionality, structure, detail and implication. These describe the way a message is put together.
Directness
Pragmatics, and high-context versus low-context communication
Hall, E. T. (1976). Beyond culture. Anchor Books. Find it
Grice, H. P. (1975). Logic and conversation. Syntax and Semantics, 3, 41–58. Find it
Levinson, S. C. (1983). Pragmatics. Cambridge University Press. Find it
Emotionality
Affective neuroscience and emotional communication
Panksepp, J. (1998). Affective neuroscience. Oxford University Press. Find it
Barrett, L. F. (2017). How emotions are made. Houghton Mifflin Harcourt. Find it
Keltner, D., & Lerner, J. S. (2010). Emotion. In Handbook of social psychology (Vol. 1, pp. 317–352). Find it
Structure preference
Executive function and cognitive control
Miyake, A., et al. (2000). The unity and diversity of executive functions. Cognitive Psychology, 41(1), 49–100. Find it
Norman, D. A., & Shallice, T. (1986). Attention to action. In Consciousness and self-regulation (Vol. 4, pp. 1–18). Find it
Baddeley, A. (2003). Working memory: Looking back and looking forward. Nature Reviews Neuroscience, 4, 829–839. Find it
Detail density
Cognitive load and information processing
Sweller, J. (1988). Cognitive load during problem solving. Cognitive Science, 12(2), 257–285. Find it
Ericsson, K. A., & Kintsch, W. (1995). Long-term working memory. Psychological Review, 102(2), 211–245. Find it
Tversky, B. (2005). Functional significance of visuospatial representations. In P. Shah & A. Miyake (Eds.), The Cambridge handbook of visuospatial thinking. Cambridge University Press. Find it
Implication sensitivity
Social cognition and theory of mind
Frith, C. D., & Frith, U. (2006). The neural basis of mentalizing. Neuron, 50(4), 531–534. Find it
Fiske, S. T., & Taylor, S. E. (1991). Social cognition. McGraw-Hill. Find it
Goffman, E. (1959). The presentation of self in everyday life. Doubleday. Find it
Four. How two people talk
The Model Of Two People
BAM looks at a pair, not just one person. These sources cover trust, conflict and adjusting to each other.
Dyads and relationship modeling
How two people are studied as one unit
Kenny, D. A., Kashy, D. A., & Cook, W. L. (2006). Dyadic data analysis. Guilford Press. Find it
Berscheid, E., & Regan, P. (2005). The psychology of interpersonal relationships. Prentice Hall. Find it
Trust formation
How trust is built and kept
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709–734. Find it
Lewicki, R. J., & Bunker, B. B. (1996). Developing and maintaining trust in work relationships. In R. M. Kramer & T. R. Tyler (Eds.), Trust in organizations (pp. 114–139). Sage. Find it
Conflict psychology
How disagreement starts and resolves
Deutsch, M. (1973). The resolution of conflict. Yale University Press. Find it
Thomas, K. W. (1992). Conflict and negotiation processes in organizations. In Handbook of industrial and organizational psychology (2nd ed.). Consulting Psychologists Press. Find it
Communication accommodation
How people shift their speech toward each other
Giles, H., Coupland, N., & Coupland, J. (1991). Contexts of accommodation. Cambridge University Press. Find it
Burgoon, J. K., & Hale, J. L. (1987). Validation and measurement of the fundamental themes of relational communication. Communication Monographs, 54(1), 19–41. Find it
Social graphs and networks
How ties between people shape what travels
Granovetter, M. S. (1973). The strength of weak ties. American Journal of Sociology, 78(6), 1360–1380. Find it
Wasserman, S., & Faust, K. (1994). Social network analysis. Cambridge University Press. Find it
See where this goes to work
The engine turns this research into one thing. A message that lands the way you meant it.